上網查詢一下是為什麼，網路上有人說在去年有發出通知，太久沒有登入的話，金幣會被清空，也不是清空啦，我的幾百萬變成了10萬。有人寫信去反應，聽說金幣有回復回來，所以也趕緊來寫信，但可能是太久了已經過了半年，官方只回覆罐頭訊息，說無法回復了，真是他X的。
Hello and thank you for contacting PLAYSTUDIOS support!
As previously stated, notifications were sent out to players who had not logged
into the game recently, notifying them that their LP would be removed if they
didn't log in and spin by September 15th. Because the required amount of
activity wasn't recorded on your account after the expiration the Loyalty
Points were removed from your account. I apologize for any frustration this may
have caused, but the points are expired because you were inactive or not
logging in. They didn't expire because you missed an email. The email was just
sent as a courtesy notification. Unfortunately we are no longer reinstating
points. Per our Terms of Service, when an Account has been deemed inactive,
PLAYSTUDIOS may, at its own discretion, expire any Loyalty Points accumulated
by You. Once your account is deemed inactive, any Rewards which have been
purchased but not yet redeemed may also be expired at the discretion of
PLAYSTUDIOS. To view our Terms of Service please click here (https://www.playstudios.com/terms/).
It's recommended to play the game regularly and to also whitelist emails from
the following addresses to prevent these types of notifications from being
filtered to a spam folder: noreply@myvegas.com noreply@m.myvip.co noreply@myvip.co
noreply@myrewards.com If you need to update your email address with us, please
submit a new request and we'll be happy to assist. Thank you again for
contacting PLAYSTUDIOS support! Have a great day and Happy Spinning! 🎰
官方寄來的EMAIL幾乎都是叫你去拿免費籌碼的廣告信，所以都是秒刪，根本看都不會看。不死心又重新申訴了一次，但還是回覆一樣的罐頭訊息。
有人申訴成功的嗎？分享一下經驗吧！
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